Testimonials

Our business motto: “making friends to the ends of the world”. You will leave as a client but we are confident you will return as a friend.

Don’t take our word for it, read what our Ice Trackers say!

Jennifer and Simon Murray – UK

We loved it. Could not have been better and we were hugely well looked after. Everything perfect … Nothing to improve and wonderful people on board. Thank you for everything and salaams and thanks to all who laboured so hard to make sure we enjoyed every second. Long in our memories.

Ice Tracks was honoured to have on board such an accomplished couple like Jennifer and Simon who have achieved so much on both the Polar and travel adventure fields. They travelled with us to the Falklands, South Georgia and Antarctica in November 2014 for the Shackleton Centenary Voyage.

Nick and Beverly Lambert – UK

It was, indeed, a wonderful and unforgettable experience Down South – thrilling on so many levels: the company, the scenery, the wildlife, the history, the non-stop food … When friends and family ask what it was like, I feel incapable of even beginning a description, as I could not do the experience justice. As they say: you had to be there…

So, now back to everyday reality (no Boris, no Zodiacs, no ice – not in Southern England, anyway – no darling penguins and none of you lovely lot!).

Nick and I so enjoyed being part of The Experience with you all and we are looking forward to a reunion in 2015, by which time we may have had a go at sorting out our 1,000+ photos!!

Nick and Beverly travelled with Ice Tracks to Falklands, South Georgia and Antarctica on the Shackleton Centenary Voyage in November 2014.

 

Sculptor Janey Hamilton – UK

Last november I had the most wonderful experience of going on a very special trip, with Ice Tracks Expeditions, to the Antarctic. It was to celebrate Sir Ernest Shackleton’s voyage a hundred years ago. I also was tasked with sculpting a bust of Sir Ernest whilst on the ship, which was a challenge and a half. But, I felt Sir Ernest’s presence keenly,  following in his footsteps during the Shackleton Centenary Voyage. It made it very real.

Ice Tracks Expeditions gave us the trip of a lifetime, especially so because of the personal way the whole voyage was handled, and the care they took. It was all truly fantastic!

Janey travelled with us to Falklands, South Georgia and Antarctica on the Shackleton Centenary Voyage in November 2014.

Read more about “The making of Shackleton’ Portrait” in our Latest News.

Writer and Broadcaster Sue Cook – UK

Thank you Ice Tracks for the most memorable trip of my life. I’ve travelled the globe a good deal but this trip to Antarctica on the Sergei Vavilov, following in the tracks of Sir Ernest Shackleton a century ago, will live in my heart and my memory for ever. The landscape and wildlife were magical beyond anything I could have imagined. Our Russian ship was spotlessly clean and comfortable, and our guides were fun, knowledgeable and super-competent.  I learned such a lot from the expertise of the wild life experts on board – not to mention the resident photographers. The pictures I took throughout the voyage are now among my most prized possessions. The on-board presentations were all fascinating; we even had the privilege of watching a life size bust of Sir Ernest Shackleton gradually materialize at the hands of a talented sculptor as we sailed on down to the ‘Big Ice’. The organization of the whole voyage was superb. I’m saving up to get Ice Tracks to take me to the Arctic next.

Sue (suecook.com) travelled with us to Falklands, South Georgia and Antarctica on the Shackleton Centenary Voyage in November 2014.

Barry Norman – UK

Thank you so much to everyone at Ice Tracks. From my initial phone call with Angie when I found the voyage, to the subsequent emails with Angie, Caro and Cris that dealt with the booking and organisation, everything was done with a confidence, efficiency and personal touch that I hadn’t had from other companies. 

The voyage itself was amazing and so packed with optional extras that value for money was never in question. The three weeks on the ship were so enjoyable that it took a while to come back down to earth on my return. The attention to detail and quality of preparation and execution of the voyage by Ice Tracks, along with the combination of people that we had on board and the personal stories that each of them shared, made it feel like an event rather than a trip that I had booked and paid for.

Thanks also go to the team on the Vavilov, especially Ewan and Sophie for their sea kayaking expertise.

The passion, dedication and care that Ice Tracks have for the customer experience really came across in every part of the voyage. I know I have come away with lifelong friends and look forward to having another opportunity to catch up with everyone, hopefully on another voyage somewhere.

So if you’re reading these testimonials to help you make a decision, you can stop looking now. Ice Tracks are the company to take you on the polar voyage you’ve been thinking about for so long, the people that understand how much it means to you and the people you can trust to give you the most in return for your hard earned money.

Barry travelled with us to Falklands, South Georgia and Antarctica on the Shackleton Centenary Voyage in November 2014.

Sue Pryor Moore – Australia

The attention to detail, and all the little extras on the Shackleton Expedition made it so special and memorable.  I can only imagine all the work involved, the Ice Tracks team certainly gets full marks.  I don’t know if your trips in Antarctica always go to the Falklands and South Georgia, but for me they were just as beautiful and special as Antarctica itself.

Keep on working with small groups, out of the way / beautiful places itineraries and your personal involvement and passion!

Sue travelled with her friend Diana and us to Falklands, South Georgia and Antarctica of the Shackleton Centenary Voyage in November 2014.

Carolyn and Paul Dugdale – UK

Yes, it was a special never to be repeated expedition voyage in Shackleton’s footsteps. Yes, we were privileged because many of the descendants of those adventurers were with us aboard ship and shared their knowledge and memories. Yes, we saw more penguins than we thought possible. Yes, the scenery is beyond belief beautiful even in the fog and snow.  And yes, you can spend all morning watching and photographing seals and penguins and not be bored for a single moment.

No, you don’t need email and GPS and the internet and mobile phones to enjoy yourself. No, even old fools like us were on and off those zodiacs and up and down those snow slopes with barely a protest from our aged joints. No, you don’t feel the cold if you wear so many layers that you can barely move – and as for bending over – forget it. And no, there was no one special moment better than any other but rather a string of pearls succession of memories that will nourish us when the Northern Line gets too much on a Monday morning.

None of this would have happened without the efforts of so many people – Ice Tracks (Angie, Caro and Cris) of course, the Akademik Vavilov team, and Captain Beluga and his crew to all of whom many thanks for all their efforts. More than anything though it was the people we voyaged with in their wonderful and international variety that made it such a special journey. We had some great laughs, learnt new stuff about all sorts of things, drank stiff gins, had a good old sing song (can’t get Frankie Wild-oh! out of my head now), and just generally had a wonderful time every single day. So a million thank-yous to everyone  we were privileged to travel with and here’s to 2015 and a reunion!

Carolyn and Paul travelled with us to the Falklands, South Georgia and Antarctica on te Shackleton Centenary Voyage in November 2014.

Manfred and Susanne Gehmeyr – Germany

Susanne and I are very happy to have spent 3 weeks with Ice Tracks excellent management during the Shackleton Centenary Voyage. Antarctica is still alive in our spirit even though our bodies are at home. We will remember our journey, the beautiful landscapes and the kind staff of the Akademik Sergey Vavilov as well as the cultural expressions of Argentina and the company of our fellow travellers. We are often on expedition by heart!!!!

Many thanks to Ice Tracks for the best journey of our life!

Manfred and Susanne travelled with us to Falklands, South Georgia and Antarctica on the Shackleton Centenary Voyage in November 2014.

Mary Wheildon – UK

I recommend my travelling friends to Ice Tracks all the time – totally confident that their trip will be as superb as the one I have enjoyed. Each time I have returned with Epic Memories and knowing that it was a privilege to be a part of such expeditions.

Mary travelled with us to Falklands, South Georgia and Antarctica on the Shackleton Centenary Voyage in November 2014.

Robert and Evelyn Gordon – USA

We decided to take this expedition to celebrate our 70th birthdays and had one of our best travel experiences ever.  We have traveled and backpacked together worldwide for 45 years, and going to Antarctica was like visiting a new world, for which we had little prior cultural or emotional preparation. The sheer beauty of the unspoiled landscape and the unique wildlife make Antarctica stand out from the many places we visited before.   What made the trip even more exceptional is the expedition staff of the Akademik Ioffe. These are a group of remarkable young men and women with a passion for what they do.  They combine years of experience, extensive knowledge of nature and history, and tremendous empathy for the passengers.

Another vital element that made our trip so special is the care and dedication of the Ice Tracks people. We heard that they treat each of their customers as if they were their only clients.  We thought that this was just sales hype, but it turned out to be really true.  To give one example, we have special dietary needs that we feared would compromise our trip.  Caro arranged for the chef to meet with us the first evening and prepare special menus for us each day, pre-cooked meals were flown in to supplement what the ship could provide. Long after we booked the expedition, we asked Caro if she could help us plan pre- and post-cruise travel in Argentina and Chile.  She put together an excellent itinerary based on our desire to visit the national parks in Patagonia as well as a guided tour of Buenos Aires.  Every hotel that she booked was perfect for us, and at various times during the trip a local rep from Ice Tracks called us to check that we were satisfied.  We were surprised to find two bottles of wine and a waterproof trail map of Torres del Paine waiting for us in our hotel room. We have never encountered such care in our many years of travel.

In all, we encourage anyone with love for nature to visit Antarctica and to go there with Ice Tracks and One Ocean Expeditions.  They will not be disappointed!  The only reservation we have is that this will be a very hard act to follow.

Robert and Evelyn travelled with us on the Antarctic Circle Quest in January 2015.

Rosie Needham – UK

When I first saw the Ice-Tracks presentation on Antarctica & Polar expedition with its beauty, wildness, ice, wildlife & adventure, I was so inspired by your passion, I knew I had to take the opportunity. I had always wanted to go to Antarctica & when added with the unique Shackleton Centenary Memorial expedition, it was the most AMAZING trip. Thank you so much for helping me & making that passion a reality, as you can guess I’m also now hooked!

I loved all the various presentations, it was so interesting & totally stimulating & led to one of the most amazing life experiences I’ve had. This picture was taken on our day on the Antarctic Continent at the stunning Paradise Bay & it was one of the most special days of my life. Being on ship was like being in a big house party, meeting fellow passengers, so interesting, friendly & with great camaraderie sharing in an unforgettable life experience. It felt very sad to say goodbye to everyone when the time came.

I feel I have made many friends & I felt totally confident travelling on my own as Ice -Tracks look after you as family, so much so I’m now going North with them in July to the Arctic!

Rosie travelled with us to Falklands, South Georgia and Antarctica for the Shackleton Centenary Voyage in November 2014.

David and Rosemary Wharton – UK

Well … how can we find the words to thank you and express our praise for all you did for us? It’s taking time to get back to normal home life after such a wonderful trip. Travelling with such an amazing group of people was a real privilege. You did brilliantly to get so many descendants together plus all the other ‘polar-related’ people. I think we managed to chat to almost everyone and by the end we felt we were part of an extraordinary unique family. Your attention to detail was astonishing. Particularly the little extra surprises you prepared for individuals that we could all celebrate as well. And of course the wonderful ‘fireside chats.’ What a treat to hear those stories from the descendants. The ground arrangements worked well and we were impressed by the IceTracks organisation of those.
Having decided to travel separately from the group onwards from Buenos Aires, we were surprised there was someone designated to meet us and come with us to the other airport right up to the departure gate. Most unexpected! Thank you for such personal and friendly service from beginning to end.’

Rosemary and David travelled with us to Falklands, South Georgia and Antarctica for the Shackleton Centenary Voyage in November 2014

Harriet Crawley – UK

I just want to say the most enormous THANK YOU for putting together a trip that none of us will ever forget, and I know I speak for Spencer too, and everyone else I came across. You took such infinite trouble to make the trip interesting and packed with activity and action, and I think many new friendships were forged.

Harriet travelled with her son Spencer and Ice Tracks to Falklands, South Georgia and Antarctica for the Shackleton Centenary Voyage in November 2014.

Spencer Crawley – UK

That was a truly spectacular three weeks. The amount of effort and time you both put into making sure we were all looked after, and the forethought that went into every single detail, was staggering. All I can say – is wow did it pay off… I have no idea how you kept so many demanding people like us so happy for so long with so many things to deal with and expectations so high – all of which where exceeded – in short, you both have the patience of SAINTS. Every single person I spoke to on the last day on the boat and the day in Buenos Aires agreed that the voyage was the most unique, unforgettable, fabulous journey they had been on. And that is solely thanks to you (and the ice).

Spencer travelled with us to Falklands, South Georgia and Antarctica for the Shackleton Centenary Voyage in November 2014.

Peter McCarthy – New Zealand

Angie and Caro, thank you both hugely for the opportunity to take part in the ES Centenary Voyage. I could not have asked for a better group of pax, ship, crew and expedition team.

Of course meeting you guys who put the whole thing together was a privilege and it’s wonderful to see you realising people’s lifelong dreams. There were so many highlights but King Haakon Bay was a standout for me.

Peter travelled with us to Falklands, South Georgia and Antarctica for the Shackleton Centenary Voyage in November 2014.

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